The charity technology sector has undergone significant changes in recent years. Shifts in working patterns, challenges with IT talent acquisition, the need for specialist skills in cyber security, and emerging tech like AI and Automation requires a rethink of IT Service Management (ITSM).
We are partnering with the global leader in ITSM, ServiceNow, to help more charities and not-for-profits optimise their IT functions. Find out more in this joint article here.
Click here to watch our LinkedIn Live with Tree Hall – CEO of Charity IT Leaders, James Field – Strategy Director at Smartdesc, and Gregor McCall – Head of UK&I Nonprofits at ServiceNow. We shared examples of good practice across the sector to help you think about how you can use ITSM to free up your IT team to focus on these changing priorities.
