Smartdesc is an IT Service Provider and Microsoft Gold Partner whose sole focus is not-for-profit organisations, which includes charities, social enterprises, and the public sector. We are very proud to be one of only two officially NCVO-approved Trusted Suppliers for charity IT.

We provide a range of charity IT services including:

• Strategy & IT leadership
• Cyber Security
• Information Governance, GDPR and Data Protection Training for charities
• Charity IT Support and Helpdesk
• Hybrid Agile Flexible Working for charities
• Microsoft 365 and Azure infrastructure, and project/programme management – tailored to you and delivered through a proactive partnership.

Our team are specialists in charity IT support, with over 10+ years of experience in delivering IT success to Not for Profits of all shapes and sizes, from small and medium sized charities to large national organisations and international NGOs.

Our mission is to share Best Practice and Innovation across the charity IT sector. We will help you define your IT Strategy, implement cloud systems that are cost-effective, cyber secure and future-proof, and provide IT support to your charity staff in plain English – and no matter where your colleagues or services are based, or their level of IT skillset.

Testimonials

 

“Trust and confidence has been the greatest value provided overall by Smartdesc. We trust their advice, and if they say they will do something, we have the confidence that they will do it”   Paul Ward, COO, Mind

“With their expertise and practical application, we are no longer tied to servers or single locations; staff can work flexibly and fully from anywhere. We completed the project just before the coronavirus outbreak, and it immediately delivered a return on investment – without it our IT would have been far less efficient”  Vicky Browning, Chief Executive, ACEVO

“Working with the Smartdesc team has been amazing and the team have gone above and beyond with the service provided so far.  Thank you for all your help and keep up the great level of service!”    Sarah Eastwood, Orbis

 

See examples of our work with charities HERE

A trusted name

We have a long and deep understanding of the third sector, and use our collective experiences to take a broader view of IT – encompassing strategy, digital systems, data protection and governance.

We understand that not every charity has in-house IT expertise, and it is our mission to share best practice, innovation and excellence across the sector for the benefit of all.

Both our founding directors’ careers have been within the charity IT industry, and between our leadership team we have over 100 years of collective experience delivering high quality IT services to charities, social enterprises and NGOs.

95% of our customers are charities and non-profit organisations, and we spare no effort in ensuring that their IT systems are the most efficient and cost effective they can be, leaving them with greater resources for their front line services.

A deep understanding of the Third Sector

Smartdesc is an NCVO Trusted Supplier and ACEVO Premium Partner.  We are also Trusted Suppliers for the Charity Finance Group and their members.

View a recent case study implememnting a full cloud migration for Mind – including Microsoft 365, Azure, Hybrid Working and more: Case Study – Mind – Hybrid Working

We are charity IT specialists and the sector is our sole focus as a business. Smartdesc are responsible for over 4,500 end users across a wide range of charities and not for profit organisations including: