Charity Technology Leaders Report 2023 – key trends and insights

Earlier this year, Smartdesc conducted a survey of Charity Technology Leaders to ask what their strategic technology priorities are for the year ahead. We received responses from senior stakeholders from a range of large UK charities, with an average organisation income size of £30m.  We shared our findings in our Charity Technology Leaders Report 2023,…

Charity Technology Leaders Report 2023

We are delighted to publish the Charity Technology Leaders Report 2023. Earlier this year, Smartdesc engaged with senior leaders involved in technology across a wide range of charities in the UK, to find out their priorities for IT in 2023/24. The report shares these findings and what they mean for charity IT leaders across the…

Protect your charity’s data & stay compliant

Welcome to the Smartdesc May newsletter. In this edition, we cover Information Governance and Data Protection and how charities can adhere to the latest legal obligations and best practice, including: Advice on upcoming changes to the Data Protection and Digital Information Bill. A video on Information Governance and Data Protection for nonprofits. Further resources from…

Charity Technology Roundtable – Inflation and increasing IT costs – Summary

Last week we hosted the first of our Quarterly Charity Technology Roundtables, with Microsoft Tech for Social Impact and Charity Finance Group. In this blog, we summarise our discussion on managing IT budgets, staff retention, and measuring the value of IT, and provide information about our upcoming events. Recruitment & retention Colleagues were aligned that…

Reduce your communications costs and improve user experience

Welcome to the Smartdesc March newsletter. Lots of organisations are asking us about how they can move their telephony into Microsoft Teams and refresh their internet connectivity ahead of the traditional phone network switch off in 2025, so we’ve compiled the following resources for you: A non-technical guide on how to move telephony into Teams, and…

Let’s talk about Internet and Telephony

Big changes are afoot in the world of internet connectivity, and telephony, across the sector. Traditional copper phone lines in the UK are being switched off forever in 2025, meaning your organisation may need to switch its internet connection(s). The COVID-19 pandemic already transformed how businesses use telephones; across the country plastic desk phones gathered…

Defending against phishing

Welcome to the Smartdesc February newsletter. This month we focus on how charities can protect themselves against phishing attacks and offer the following resources: Guides on common charity cyber attacks and measures you can take to prevent them Phishing Simulation Service and Cyber Security e-Learning, tailored to charities Further resources from EasyDMARC and Charity Finance Resources…