Would you like to learn more about how to run your IT Helpdesk, including best practice, reporting, and building a good team culture? Join us on Tuesday 11 February 2025 for our first Charity Technology Roundtable of 2025, hosted with Microsoft Tech for Social Impact at Microsoft London Paddington. Our roundtables provide a relaxed, safe space…
Welcome to the Smartdesc October newsletter. October is Cyber Security Awareness Month, so we’ve included some useful resources on achieving Cyber Essentials, and the key areas charity leaders should be focusing on to improve their cyber security. You can also benefit from free cyber and data protection consultations with one of our subject matter experts.…
Welcome to the Smartdesc September newsletter. This month, we are thrilled to invite you to a free networking event for anyone involved in IT at charities – our Charity Leaders Winter Social on 7 November at the Microsoft Experience Centre. Also, don’t miss our blog on important changes to Microsoft licensing, upcoming webinars on Data…
A guide to help you understand what the Microsoft New Commerce Experience (NCE) is, how it affects the licenses you buy, and the benefits of moving to NCE from an Enterprise Agreement (EA). If you are a nonprofit organisation that uses Microsoft 365, you may have heard of the New Commerce Experience (NCE) that Microsoft…
Welcome to the Smartdesc August newsletter. This month, we share how nonprofits are solving technology resourcing issues with a co-managed approach to IT, including a video case study from WaterAid setting out how they achieved it. Also don’t miss our free charity IT community events – webinars on Subject Access Requests and Microsoft Copilot for…
Would you like to enjoy networking and drinks with charity peers at the impressive Microsoft Experience Centre? Join us on Thursday 7 November from 3.30 – 6.30pm for our annual Charity Leaders Winter Social, alongside Microsoft Tech for Social Impact. We are excited to be hosting this year’s event at the Microsoft Experience Centre in…
Welcome to the Smartdesc July newsletter. This month, we share our key takeaways from the insightful 2024 Charity Digital Skills Report. We also feature bespoke IT training, information on our friends Charity IT Leaders, and exciting networking and learning opportunities. Free charity IT resources Inconsistent IT skillsets often cause inefficiencies and a lack of confidence.…
Welcome to the Smartdesc June newsletter. This month, we share a new video on how WaterAid tackled their IT resource challenges with a co-managed approach. We also feature a webinar with Charity IT Leaders, exciting events, free Microsoft Cloud Security assessments, and more. Free charity IT resources We are excited to release our video case…
Welcome to the Smartdesc May newsletter. In case you missed it in April’s edition, we have released our annual Charity Technology Leaders Report – click here to download. This month, we share our upcoming Charity Summer Social, advice on email best practice, cyber security and data protection training, our new Copilot briefing sessions, and more.…
Would you like to learn more about Copilot for Microsoft 365 and how it can save you time at your charity? Smartdesc offer a free online 90-minute introduction to Microsoft 365 Copilot including a briefing on how you can get Copilot ready. We will cover: An introduction to Copilot A Copilot demo for Microsoft 365…
