Situation Mind, the National Charity, were running an on-premise server estate, associated IT Infrastructure and end user hardware that was reaching the end of its life. They were also undertaking a large office move to a modern workplace, located within the Cancer Research UK Head Office in Stratford. They asked Smartdesc to seize this opportunity…
Challenge When Smartdesc first began working with Mind, the IT Infrastructure required investment, and a great deal of foundational work was carried out on the IT Strategy and Support, Governance and Digital Transformation and Change areas of the charity. The organisation had been experiencing an extremely fast period of growth, and Mind needed some expert…
Aspens provide support to children, young people and adults with a range of disabilities, complex needs and those on the autism spectrum. Following a large and complex merger, the new organisation needed an independent strategic review, audit and roadmap to develop a holistic IT strategy. The new charity wanted to ensure the organisation has a…
Terrence Higgins Trust is the UK’s leading HIV and sexual health charity. They support people living with HIV and help those using the services to achieve good sexual health. They are an organisation that pride themselves on placing the service user and their privacy first. Challenge Terrence Higgins Trust (THT) were already using the services…
Welcome to the Smartdesc October newsletter. This month we discuss how you can can strengthen your charity’s cyber security posture and offer the following resources: A blog on cyber security takeaways from our recent roundtable, and another on vulnerabilities you should be aware of Free Microsoft Cloud Security, Information Governance, and Cyber Security assessments The…
Last week we held our third Quarterly Charity Technology Roundtable, hosted by Microsoft Tech for Social Impact. In this blog, we summarise our discussion on cyber security, including risk management, BYOD, reducing risk of human error and systems gatekeeping. Compliance Frameworks, Risk Management, Reporting It is good practice to define the framework(s) or standard(s) that are…
Welcome to the Smartdesc September newsletter. This month we discuss the benefits of adopting a hybrid, in-house outsourced model for your IT function, including: A blog and video on how many large charities are adopting a co-managed IT structure, what this is and how to get started. The chance to come together with your peers to…
In today’s digitally driven world, technology has become a central component of most charities – from managing operations, measuring impact, connecting with supporters, coordinating volunteers, and enabling organisations to develop new services. Indeed, in our Charity IT survey we conducted earlier this year, over half of the leaders that took part are considering outsourcing via…
Welcome to the Smartdesc August newsletter. In this edition, we cover this year’s Charity Digital Skills Report, what we think it means for the sector in terms of infrastructure and digital skills, and offer some takeaways for charities, including: A blog with our analysis, takeaways and tips from the Charity Digital Skills Report 2023 IT…
Welcome to the Smartdesc July newsletter. In this edition, we cover how you can utilise Microsoft’s new productivity tool Copilot at your charity, including: A blog introducing Microsoft Copilot, its capabilities and some important considerations Further resources from Microsoft and the National Cyber Security Centre Our Charity Technology Leaders Report 2023 Resources In this blog,…
