Big changes are afoot in the world of internet connectivity, and telephony, across the sector. Traditional copper phone lines in the UK are being switched off forever in 2025, meaning your organisation may need to switch its internet connection(s). The COVID-19 pandemic already transformed how businesses use telephones; across the country plastic desk phones gathered…
Welcome to the Smartdesc February newsletter. This month we focus on how charities can protect themselves against phishing attacks and offer the following resources: Guides on common charity cyber attacks and measures you can take to prevent them Phishing Simulation Service and Cyber Security e-Learning, tailored to charities Further resources from EasyDMARC and Charity Finance Resources…
Email is not secure 91% of all cyber attacks begin with email. Despite all the advances in cyber defence, good old-fashioned email still provides an open door for attackers to knock on. Email is your biggest security risk by a long way. Finance staff frequently use email and they deal with money on a daily…
Charities are increasingly being targeted by cyber criminals. According to the Cyber Security Breaches Report 2022, 19% of charities reported they had been attacked in 2018. This has now risen to 30% of charities reporting attacks in 2022. But why are charities targeted? And what can they do to mitigate against cyber threats and reputational…
Welcome to the Smartdesc January newsletter. We are NCVO-approved IT experts specialising in the charity sector, enabling nonprofits to achieve more with technology and modern ways of working. This month we focus on how charities can be more cyber secure and offer the following resources: A framework on how to prepare should you ever experience…
Picture this: Your charity has just been hit by a ransomware attack. Your files are all encrypted, staff are locked out of their computers, and hackers are demanding a substantial ransom to restore everything, otherwise they will release your beneficiary data onto the internet. As scary and unlikely as this may sound, charities are increasingly…
Welcome to the Smartdesc December newsletter. We are NCVO-approved IT experts specialising in the charity sector, enabling nonprofits to achieve more with technology and modern ways of working. This month we focus on how charities can simplify and consolidate their IT infrastructure, reduce costs and use technology to enable better hybrid working. We recently migrated the national…
Challenge The 2022 Charity Digital Skills Report underlined the significant increase in adoption of cloud services that the nonprofit sector has seen in the last 2 years. As a result of the pandemic, 82% of charities see digital as a much greater priority, and 83% have begun offering new online services during this period. This…
According to our partners at the NCVO, charities are at the front line of the cost of living crisis. Supporters are reducing their giving as they control their personal finances, whilst demand for charitable services goes up and inflation increases the costs of running those services. The NCVO are offering support and resources to their…
Co-founder of Smartdesc, Adam Monks, discusses how charities can use the momentum of 2020 and 2021 to fully embed a high-performance hybrid workforce with our friends at Hart Square. Challenge The hybrid workforce is here to stay. Truly establishing a high-performing hybrid workforce, through digital enablement, is a prerequisite to digital transformation ambitions. Staff need…
