Adam Monks, Co-Founder and Director at Smartdesc – Charity IT specialists – discusses how charities and non-profit organisations are planning their communications technology to support a blend of office-based and home-based workers. View the full interview: Or read the following summary: What technologies have worked well during lockdown? Teams, Zoom and online project management…
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There is no doubt that the year 2020 put many charities on a steep learning curve with a fast shift to remote working, cloud services and delivery of digital services. The way that organisations adapted was remarkable, and although the challenges are continuing in 2021, now is also a good time to reassess how IT…
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Smartdesc remain open and fully operational despite the new national lockdown. If you would like any help, support or advice on how IT and Digital can better enable your day to day functions, please contact us. We can conduct site visits for urgent matters subject to the usual COVID secure guidelines and standards, and our…
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IT outsourcing can help charities simplify their IT operations, cut costs and improve their service levels. As with all change projects, the execution is as important as the design. However, outsourcing IT comes with its own set of risks; choosing the right partner is not just about reputation, but also about whether they are the…
DetailsSmartdesc will continue to be open and operating as normal despite the second lockdown beginning this Thursday, 5th November. Where site visits are deemed absolutely critical (due to an issue, outage etc.) we can still fulfil these, as long as workplaces follow the COVID-19 secure guidelines. Smartdesc staff will conduct a short risk assessment before…
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Optimising Microsoft 365 for nonprofits The last 6 months have been a time of fantastic innovation and lateral thinking around Digital; people have worked extremely hard to keep operations running in the face of adversity. Charities reacted very quickly in March and, as offices were abandoned in apocalyptic style, many ended up dumping data onto…
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The Charity Digital Skills Report 2020 The Charity Digital Skills Report is an annual report on the charity sector’s use of digital technology. Produced by Skills Platform, Zoe Amar Digital and Catalyst, the report tracks the skills of those working and volunteering for the charity and non-profit sector. It is a good yardstick on the…
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IT for Charities – Useful resources and guidance for your IT Security and IT Policies As a charity IT specialist, IT Security and Policies are something we are frequently asked about, especially as most organisations are not operating in their usual working environments and, as so many staff and volunteers are using their own…
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What will IT for charities look like as lockdown eases? When the sudden shift to remote working happened, charities had to react fast to enormous changes to their way of working, almost overnight. If you haven’t already, have a look at some examples of good practice on our ‘IT for Charities – Remote Working in…
DetailsSmartdesc Zoom Security Review for charities Our Smartdesc Security team completed some analysis on Zoom recently and the attached PDF explains what we’ve found, including answers to common questions clients have raised. Spoiler alert: Zoom is a great tool and, set up correctly with a bit of care and attention, is perfectly good to use…
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