James Field, Customer Strategy Director at Smartdesc – non-profit IT specialists – comments on the Charity Digital Skills Report 2021 The Charity Digital Skills Report, now in its fifth year, is an annual report on the charity sector’s use of digital technology and an excellent barometer of support needs, digital skills, and attitudes from across…
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Andrew Coyle, Head of Information Security at Smartdesc, explains how non-profits can achieve Cyber Essentials and Cyber Essentials Plus accreditation to demonstrate their cyber security commitments to funders, supporters and other stakeholders: What is Cyber Essentials? Cyber Essentials is a government backed certification introduced following concerns that organisations were not putting the basic technical…
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A project is a fail if it does not meet the constraints of the project management triangle – Cost, Scope, and Time… why do some charities struggle with project management? Unclear Project Goals and Objectives Project Goals are the aspirations of the client for the project – the project purpose. Objectives are the benefits,…
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The following sets out our position regarding trading in and with the European Union: Contracts: All Smartdesc customer contracts – including Service Level Agreements, KPI’s and pricing are with Smartdesc Limited. Smartdesc is a Limited company registered in England and Wales. Company Registration Number: 08233739 with Head Office in London. Security: Smartdesc is, and have…
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Carl Rowles, Customer Success Manager at Smartdesc discusses how charities and non-profit organisations can get the most from their outsourced IT Providers or Managed Service Provider (MSP). Watch the full interview here. We know that a healthy IT function within a charity or non-profit is not just about the technology, it’s about both about the…
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Continuous Service Improvements at Smartdesc – Charity IT Specialist Behind the scenes, the team at Smartdesc are always working on continual service improvements for our customers. Our roadmap outlines the next stages of our on-going drive and commitment to bring the very best to our charity customers and strategic partnerships: Smartdesc Continual Service Improvement Roadmap…
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20th May 2021, London, UK, Smartdesc, a leading charity IT specialist, is proud to announce they are now Microsoft Gold Partners. This is the highest tier of the Microsoft partnership, and is testament to their breadth and depth of skills and qualifications earned through supporting so many charities and non-profits imagine, design and move to…
DetailsJames Field, Customer Strategy Director at Smartdesc – Charity IT Specialist, discusses how we helped the team at Orbis design an IT Training Programme to equip their staff with a consistent baseline of IT skills, including How to plan IT training for all – doing a gap analysis Building a video training library – a…
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Chris Cranie, Director and Co-Founder of Smartdesc shares his knowledge and best practice for charities and non-profits on how to create an IT budget, even if you aren’t an IT professional, as is so often the case at many non-profits. View the video here; Here’s the text version of the interview if you prefer to…
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There has been an increase in the number of phishing emails recently and, in particular, personalised spam emails that look extremely convincing. It is important to stay vigilant even with emails that appear to be from someone you know. Here are a few tips on how to identify phishing emails: You will normally be…
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