A guide to help you understand what the Microsoft New Commerce Experience (NCE) is, how it affects the licenses you buy, and the benefits of moving to NCE from an Enterprise Agreement (EA). If you are a nonprofit organisation that uses Microsoft 365, you may have heard of the New Commerce Experience (NCE) that Microsoft…
Welcome to the Smartdesc August newsletter. This month, we share how nonprofits are solving technology resourcing issues with a co-managed approach to IT, including a video case study from WaterAid setting out how they achieved it. Also don’t miss our free charity IT community events – webinars on Subject Access Requests and Microsoft Copilot for…
Adopting a hybrid model of in-house and outsourced IT allows charities to address challenges with resourcing, removes significant HR overheads, accelerates IT strategy, and mitigates against staff frustration with IT support caused by unplanned absence and changing priorities. In this blog, we explain what co-managed support is, the benefits, and how to ensure you can…
Subject Access Requests (SARs) can be sensitive, difficult and time-consuming, requiring specialist data protection knowledge. Dealing with SARs is a legal obligation with strict deadlines. They can be especially challenging for charities with limited resources and complex data environments. Join us on Tuesday 22 October at 11am, as we share practical advice on how to…
Would you like to enjoy networking and drinks with charity peers at the impressive Microsoft Experience Centre? Join us on Thursday 7 November from 3.30 – 6.30pm for our annual Charity Leaders Winter Social, alongside Microsoft Tech for Social Impact. We are excited to be hosting this year’s event at the Microsoft Experience Centre in…
