Smartdesc

What we do

Smartdesc supply: Virtual IT Managers, Virtual IT Directors, IT engineers, IT helpdesk services, and backup and monitoring services to the small and medium sized charity and not-for-profit sectors in the UK. We work with some well-known UK charities and trusts ranging from 40 staff to 500 staff.

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Who we are

We are formed of a team of IT professionals who came together because of their belief in the same core principles; exceptional customer service and ensuring we make solid, business-case driven decisions for and on behalf of our customers.

Our approach

We have a fresh approach and are a growing company, with 100% customer retention and consistently achieving great results for our customers. If you’d like to know more please browse our developing site, or alternatively dial 0203 440 2445 if you prefer to speak to someone. And one other promise – you will also never get a sales pitch from Smartdesc..

We’re all about smart decisions…

We’re recruiting (for new customers..!)

We work a little differently to your average IT outsourcing company..

Learn more about us

A smart formula of services

We provide dedicated consultants, so you get the benefits of outsourcing with the presence of internal staff.

Strong knowledge management

Everything we learn about you is discovered, documented and assessed. So not only do you get high quality expertise but also great documentation on how your IT works.

Great staff

The quality of our staff is the foundation of our great service. Virtual IT Directors, Managers, Engineers and Helpdesk technicians.

Excellent Service and Support

Our quality of staffing and proven processes result in a really high quality of service and support.

Cost control

You are always in control of your costs with Smartdesc and we simply don’t “sell” to our customers, so you’ll never receive a bill for something you don’t want or need.

We’re growing

Our coverage is increasing, we now have customer sites throughout the UK and are expanding outside the UK so are able to offer support from 7am UK time later in 2013.